Great Great customer service and always willing to go the extra mile to keep their customer's happy

Just wanted to take this opportunity to express my appreciation on prompt and very professional service. These days when it seems like everything is being taken away from you. It is quite refreshing to receive great customer service. After trying to handle an insurance matter for the past 4 to 5 months between my complex and my insurance company State Farms. Finally I spoke to someone today that was able to handle the situation in less than 30 minutes. It’s hard for a customer to try to speak between the complex and the insurance company on insurance business. We may not get the words out quite right. But Ms Contessa knew exactly what I was talking about or better yet. What I was trying to say. As soon as I started talking trying to explain the situation.. She immediate took action. I really think she heard the frustration in my voice over this matter. Well, less than 30 minutes later, she sent the information that I have been long waiting to see over the pass five months. I want to thank you very much. That’s one burden that was lifted off of me. Once again, nothing like outstanding customer service. Just like a good neighbor Ms Contessa was there for me. Mr. Clarence Harris

Trenashia is great at what she does. She takes the time to walk you through every step and follows up! Thank you for your help!!!

Miss Contessa insurance agent her customer skills was very respectful very courteous and explain everything that I needed to know about my insurance quotes she took her time and broke it down to me very well of what I was asking her about insurance quotes very explainable new the questions that I was asking her right on point

Ms Trenashia was very helpful and prompt with taking care of all my insurance needs. Her customer service skills were excellent. I would definitely recommend this company to.others.