State Farm® Insurance Agent D'Etta Sumlin

"Absolutely amazing customer service and works expeditiously as well."

"If I could give D’Etta Sumlin 30 stars, I absolutely would!

D’Etta went above and beyond to help me with my insurance needs. From the very beginning, she was professional, knowledgeable, patient, and genuinely cared about making sure I understood all of my options. She took the time to answer every question, made the entire process stress-free, and provided exceptional customer service every step of the way.

It’s rare to find someone who is not only great at their job but also makes you feel valued as a customer. Her dedication, kindness, and attention to detail truly set her apart. State Farm is fortunate to have someone as outstanding as D’Etta on their team.

If you’re looking for an insurance agent who will go the extra mile for you, I highly recommend D’Etta Sumlin. She deserves far more than 5 stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ (30 stars if they let us!) 😊"

"D'Etta was very responsive. I enjoyed working with her to increase my auto coverages."

"D’etta was very kind and helpful throughout my entire process of getting my renter’s insurance."

"Good customer service"

"Been with them for probably 5+ years and they have been great 👍"

"Wonderful"

"I love State Farm and it's agents. Especially Mrs.Contessa Jones who went over and beyond to help me with a situation with my rental property without me even having to ask. It’s rare to find insurance agents who genuinely cares about their clients. I've never had a agent to do what she did for me today. Greatly appreciated. 10/10 would definitely recommend 👌🏿."

"My experience today as always with Ms. D'etta Sumlin was efficient, swift and delightful! I think this is worth repeating: "I greatly appreciate Ms. Sumlin's awareness of the product and genuine desire to set me up with beneficial and fitting coverage. Thanks so much State Farm. It's refreshingly nice partnering with an insurance company that cares."

"Knowledgeable Agents! Ready and willing to help and answer all questions. Will go above and beyond to handle your needs. Thank you!"

"D’Etta Is The Best!! Wonderful Person 1st & Foremost. Her Customer service falls inside of those same lines. Know exactly how to treat the customer & it comes naturally. I’m so glad my family & I decided to work with her. We are here to Stay! Appreciative much So!!"

"Great Great customer service and always willing to go the extra mile to keep their customer's happy"

"I have been loyal to Contessa and DEtta for some years now and they have always been helpful to me and any situations I brought to their attention. I would recommend their services to anyone."

"When I became a Statefarm policy holder I was with a different agent. Several years ago I was moved to Sumlin and her team and at that time it was hard to get in touch with the agent, I submitted a claim and was unable to get any of my questions answered. Since then the Sumlin team has improved significantly. Contessa and Trenashia are friendly, answer questions with expert knowledge, and follow up as necessary with answers they can’t provide."

"Great customer service with a fast response time."

"Excellent service"

"Fantastic service"

"I have been a client for over 10 years and have had the best service of my life from D'Etta and her team! I will never go anywhere else!"

"I was looking for new insurance and Contessa got me set up pretty quickly. She was very very personable, friendly, and professional. I enjoyed working with her and would highly recommend her to anyone!"

"Trenashia was very punctual and speedy in getting my policy ready."

"I'm glad that I signed up with State Farm car insurance. It didn't take much to convince me to switch my insurance over to this company.
Trenashia, the agent I spoke with gave me an awesome insurance rate for my vehicle which was much better than what another company was looking to charge me. I even think she went above and beyond to ensure that I was a satisfied customer."

"Very quick and easy process setting my my insurance. Very informative and helpful. Highly recommend, very grateful for the experience. Trenashia was great!"

"Great communication"

"I had a fantastic experience working with D’etta. She demonstrated excellent customer service skills, was very enthusiastic throughout the process, and ensured timely follow-ups. She provided my quote as quickly as possible, making the entire experience smooth and efficient. Highly recommend her for anyone looking for professional and attentive service! Lovely as can be! Thank youuu!!!"

"Everyone in the office makes you feel like you’re talking to a family member. It is the best customer care I’ve ever received."